Say hello. We read everything.
Bug reports, device questions, feature ideas, hard questions, kind notes: all welcome. Messages land in our private Telegram support channel, tagged so we know they came from the Heartwood site. No mailbox to dig through, no ticket numbers.
Security issues
Use the form above with reproduction steps and start the subject line with the word Security, so the report routes to the right people. We will not disclose unpatched issues publicly without your agreement.
Press & device makers
Screenshots, product details, and interoperability questions are welcome. Same form; mention who you are in the subject so we can prioritise.